Built in 1700 and renovated in 2008, many of the building's original features can still be seen throughout, although the comfort and atmosphere is most positively contemporary. Carriages restaurant will tempt your tastebuds with its 1 AA rosette award, and the beautiful bedrooms can only delight, whilst the Nell Gwynn bar has a much more traditional menu for lunches and bar snacks. Conference facilities can cater for 6 to 60 people. The hotel offers a total of 46 guest rooms and has a lobby, which provides a 24-hour reception service. In the interest of comfort and convenience, the hotel provides both room and laundry services (charges apply), as well as parking for all guests. The lobby is small is size and is traditionally decorated, with an adjoining seating area.

Located in the centre of Newmarket and believed to be one of only five remaining coaching inns still in its original state, this historical hotel rests on the cobbled courtyard of what remains of King Charles' Palace. Within easy reach of both of Newmarket's racecourses, Cambridge city centre and other local sites of interest, making it an ideal base from which to explore Cambridgeshire and Suffolk. London Stansted Airport is located some 59 km from the hotel and Gatwick and Heathrow are 165 km and 157 km away, respectively.

All meals are served in the Carriages restaurant. Bar snacks are also available in the Nell Gwynn bar and lounge.