This city hotel, which was renovated in 2008, offers 667 guestrooms of various different classes spread across 32 floors, ensuring that guests enjoy a wide variety of choice. All the guest rooms are 3.2 meters high, which is unparalleled throughout the city. The commercial services on offer include a fax, photocopying and broadband Internet access. The hotel also offers excellent conference facilities including meeting room, advanced audiovisual amenities and a well-trained organisation and service team offering their services for all occasions, big or small. It is air-conditioned and has a lobby, 24-hour reception and check-out service, hotel safe, currency exchange facility, lift access, café, hairdressers' salon, bar, restaurant, as well as room and laundry services. Parking facilities are available to guests arriving by car in the form of a car park and parking garage. A gift shop, children's playroom and reading room are also provided. Guests may also take advantage of club commerce chamber and Shinjinraku club location.

The hotel is located on the prosperous Huanshi East Road, Guangzhou's financial and commercial heartland. This downtown location is near to the World Trade Center and the Friendship Store, while the airport, Bai Yun station and Exhibition Halls are all just a short drive away.

The restaurant provides native Cantonese dishes and wonderful snack and meals. Guests can enjoy many refined teas and relax, with a Chinese tea service available all day long.