This 442-room air-conditioned hotel includes a line-up of spa and fitness services and gastronomic delights featuring Eastern and Western Chinese cuisines. In addition to a lobby with 24-hour check-in and check-out services, amenities at this establishment include a hotel safe, currency exchange facilities, a cloakroom, lift access, a café and a hairdressing salon. There is a restaurant and Internet access, as well as room and laundry services (fees apply). Parking facilities are available for guests arriving by car (for a fee).

This hotel is located in the heart of the Hankou business district, just 10 minutes from Hankou railway station and some 25 minutes from Tianhe International Airport.

To enjoy the city's finest Cantonese and Hubei dishes, guests are invited to the Shang Palace. The Coffee Garden is perfect for international à la carte or buffet dining. Ozeki Tokyo Cuisine serves authentic Japanese dishes in an engaging, modern environment.