The hotel comprises a total of 400 luxurious guest rooms and suites, as well as a lobby area, the Jet Set discotheque featuring live entertainment, banquetting facilities for up to 500 guests and 5 conference rooms for up to 1000 participants with simultaneous translation facilities for 4 languages. Guests can also take advantage of a hairdressing salon, a beauty parlour, a shopping arcade and underground parking for 150 cars. The hotel also offers a laundry service.

This hotel stands proudly in the middle of the Goutha Gardens, midway between the airport and Damascus. It is situated adjacent to the convention centre and 9 km from the city centre. The Al Higaz railway station is also located close to the hotel making it easy to reach for tourists arriving by rail or air. This establishment lies 13 km from the international airport.

The hotel features 5 restaurants, among them the only Chinese, Japanese and revolving restaurants in Syria. Guests can also enjoy a lobby bar and the luxurious traditional English Harry's Bar on the 11th floor as well as a sidewalk cafe.