This city resort hotel is ideal for business travellers and holidaymakers alike. Facilities on offer to guests at this air-conditioned establishment include a lobby, a 24-hour reception and lift access. There are dining options, and the hotel offers guests a multifunctional hall, including small and medium-size meeting rooms. These rooms are fully equipped and suitable for academic exchange, high-level seminars, news conferences, project meetings, product shows, business meetings and banquets, as well as ceremonial activities. Moreover, guests have a hairdressing salon at their disposal and there is a play room for the younger visitors. Guests can also take advantage of the room and laundry services for an additional fee. Parking is available for those arriving by car.

This hotel is located in the Yang Gong Causeway Scenic Zone, which is a newly developed area created since the enlargement of the West Lake. It is close to the Viewing Fish in a Flowering Harbour, Leifeng Pagoda Stands in the Sunset, Night Bell Sounds Around the South Screen Hill, Lotus Greets the Wind in a Winery Yard and To Ask for Tea at the Dragon Well, which are the most-visited sites of historical interest around the lake.

This hotel offers guests 2 restaurants and 7 private dining rooms for guests. The western restaurant, Caesar Palace has 260 seats and serves typical western food and dishes. It also includes a cafeteria.