This large, tourist class hotel was built in 1919 and comprises 22 floors with a total of 1,700 double rooms. Guests may make use of the spacious foyer with a 24-hour reception desk, a currency exchange counter, a cloakroom, lifts and an Internet terminal. There is also a café, a kiosk, a number of shops, six restaurants with American specialities and a cosy bar to be taken advantage of. Those arriving by car may make use of the car park or garage facilities (additional fees apply).

This hotel lies at the heart of New York opposite Madison Square Garden, Penn Station, the Empire State Building and Macy's department store. This hotel is surrounded by various shopping facilities, bars and restaurants and is thus the ideal base from which to explore the Big Apple. A diverse nightclubbing scene is located only 1 km away and the nearest stop for local public transport is only a few steps away from the hotel building. La Guardia Airport is 14 km from the hotel.