Built in 1804, this hotel is spread over a 4-floor main building and a 2-floor annex building with 37 rooms altogether. There is a foyer with a 24-hour reception desk, a hotel safe, a café, a currency exchange counter, a cloakroom and a lift. There is also a TV room, a bar, a conference room, a public Internet terminal and an air-conditioned à la carte restaurant available for use. Laundry and room services as well as medical assistance round up the offerings. A car park and a garage round up the facilities on offer. The lobby which is small in size is decorated in the same classical style as the rest of the building.

This highly traditional luxury hotel occupies a former hunting chalet and is nestled amidst the hilly landscape overlooking Funchal, only 15 minutes from the centre with the sea, restaurants, bars, nightclubs and many different shopping venues. Public transport departs from stops located just steps away. Situated at the heart of the famous and original gardens of Palheiro, the hotel offers direct access to Palheiro golf course. The airport is about 15 km from the hotel.

Breakfast may be selected from a buffet service. Lunch and dinner may be chosen from the menu; the evening meal may alternatively be taken à la Carte. Special dietary requirements as well as individual-specific dishes may be prepared.