With memorable views of the Bund and the Huangpu River, this city hotel offers warm, attentive service and world-class dining. The hotel was renovated in 2005 and offers 981 rooms. It is air-conditioned and has a lobby, 24-hour reception, 24-hour check-in/check-out service, hotel safe, currency exchange facility, lift access, café, hairdressers' salon, a number of restaurants as well as conference facilities. Parking facilities are available to guests arriving by car. The hotel also offers the heights of the new Shanghai at the Jade on 36 bar, while the lobby lounge is always a hive of activity.

This hotel offers business and leisure travellers an incomparable, award-winning combination of comfort, service and convenience. The hotel enjoys easy access to both Hongqiao and Pudong international airports, and it is also close to the tunnels and subways connecting Pudong (east Shanghai) to Puxi (west Shanghai). The Oriental Pearl TV Tower is directly beside the hotel, while the People's Square is about 4 km away.

Guests are invited to enjoy the wide-ranging offer of cuisine and the ever-attentive service. Guests can enjoy contemporary cuisine with a breathtaking view from the Jade on 36 bar, elegantly created sushi at Nadaman and the best of Chinese cuisine at Gui Hua Lou.