The hotel comprises a total of 420 elegantly and cosily designed guest rooms. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. The hotel also offers a café, a bar, a restaurant and WLAN Internet access. Guests may take advantage of the room and laundry services, and there is a beauty and hairdressing centre and a cards room at their disposal. The hotel also features a large banquetting hall, a multifunctional hall, 6 smaller banquetting halls and 2 conference halls. The conference rooms, together with more than 200 parking spaces and well trained staff, form the basic elements for the success of any conference.

This hotel is located on Shennan Road in the Futian District of Shenzhen. It lies in the western section of the city's commercial centre and east of the Guangshen freeway overpass. The new subway station, Futian Ciach, is conveniently located on the east side of the hotel, which is also in close proximity to the Hi-Tech Fair Center, the Tian'an High-Tech Zone, the OCT Leisure Centre and the Honey Lake District. Holidaymakers will find a number of sights just 4 km away, including Happy Valley, Splendid China, the China Folk and Culture Village and Windows of the World. The Luohu Train Station is an easy 15 minutes from the hotel, and Bao'an International Airport is a quick 30 minutes away.

The Sun Sun Café will whet guests' appetite with a wide variety of foods from an international buffet, enhanced by the tranquil scenery. With romantic melodies and tempting drinks and snacks, the Red Roof Bar is the perfect setting in which to enjoy conversation under the star-filled sky. The new concept-restaurant, Shanghai, offers many dishes with the regional flavour of Shanghai.