This city hotel has a uniquely Singaporean character and is rich in Singapore's heritage with its distinctive Peranakan (Straits Chinese) architecture, elegant interiors and collection of old Straits artefacts. It comprises a total of 403 rooms spread over 16 floors. Facilities available to guests include a 24-hour guest service communication centre, a 24-hour business centre with individual workstations including PCs, printers, scanners and broadband Internet access as well as meetings rooms, a ballroom, 24-hour room service (charges apply), a 24-hour laundry (charges apply) and valet service, a baby sitting service and a currency exchange facility. Furthermore guests of this air-conditioned establishment may take advantage of the 24-hour reception desk, a lift, a cafe, a bar and a restaurant, and there is parking available for those arriving by car. Although the lobby is small, attached to it is a large and open plan lobby lounge which provide plenty of seating in elegant surrounding.

This hotel is located in the heart of the civic and cultural district of Singapore at Bugis Junction. As a part of the Bugis Junction retail and office complex, guests of this establishment may enjoy a wide range of activities from shopping to dining and entertainment. The Bugis MRT station is located in the basement of Bugis Junction. Bugis Street, right on the hotel's door is a very popular street with a carnival atmosphere. Various stalls along the street sell local fruits, clothes, watches etc, and form part of the year-round night bazaar. It is also the starting point for the traditional Trishaw Tours. The famous Guan Yin Temple is also located here. The city's financial districts, Orchard Road, SUNTEC City, Boat Quay and Clarke Quay are all around a 5 to 10-minute drive away, and Changi International Airport about a 25-minute drive away.

Guests are invited to select their breakfast from a buffet and the midday and evening meals are available in buffet form or à la carte. Dining options at this hotel include a Mediterranean, a Chinese and a Japanese restaurant, as well as a bar and a lounge.