The air-conditioned hotel was newly built in 2008 and features 310 spacious and comfortable en suite bedrooms. Facilities include a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and lift access. There is an on-site bar and restaurant, as well as conference facilities. Guests arriving by car may leave their vehicles in the car park (fees apply). The lobby is medium size and there is limited seating.

This city hotel is located on Liverpool's waterfront, opposite the new Arena and Convention centre and adjacent to the historic Albert Dock. The city centre and its vibrant nightlife is just a short walk away. Lime Street station is some 200 metres from the hotel, whilst John Lennon, Manchester and Blackpool airports are 14, 60 and 90 km away respectively.

Full English and continental breakfast is available each morning. Dinner is served each evening and guests can choose from the à la carte or table d'hote menus. Bar meals are also available.