The air-conditioned hotel welcomes guests into a grand atrium, featuring a beautiful waterfall surrounded by a tropical paradise. 24-hour reception and check-out services are available, and hotel safes and lift access are provided. Guests are invited to relax in the warm ambience of the spacious guest rooms, newly designed by Ralph Lauren and the hotel chain. The hotel features a café, bar, breakfast room and games room, as well as 1400 m² of flexible meeting space, which can accommodate up to 900 people. The 700 m² Grand Galaxy ballroom welcomes with its open space and soaring 4.5-metre ceiling. Other facilities include a state-of-the-art business centre and a concierge floor with private lounge. Internet access and room service are also provided. Hotel is a smoke free environment.

This city hotel enjoys a central location in the heart of North Orlando's most prestigious corporate community, the Maitland Center and next to the RDV Sports Complex, which is home to the Orlando Magic. Conveniently situated near Interstate 4, off exit 90, it is easily accessible to downtown Orlando, Altamonte Springs, and the Longwood-Lake Mary area. For those wishing to explore the beauties and activities of Orlando and it's surrounding areas, the hotel is conveniently located just a short drive away from Sea World, Universal Studios, Disney World, The Florida beaches, and the top entertainment venues, such as the Bob Carr Performing Arts Center, the TD Waterhouse Center, Orlando Science Center and Citrus Bowl. It is also within close proximity of Orlando's top golf courses. The hotel is also only a few miles away from Wekiva nature trails, Wekiva National Forest and Park, Seminole County parks and recreational facilities, and the St John's River.