Scandic Neptun Hotel is situated in central Bergen, 250 m from Torgallmenningen Square. It offers free Wi-Fi, a large collection of modern art and rooms with cable TV. All rooms at Scandic Hotel Neptun feature tea and coffee facilities and a work desk. A seating area is found in each room. Restaurant Lucullus offers a variety of gourmet dishes as well as an extensive wine list. In addition, a continental-style bistro and champagne bar are found on site. Guests at the hotel can work out for free at Actic Gym, a 5-minute walk away from the hotel. Kids can enjoy several activities on site, including films, computer games and drawing.

El hotel cuenta con dos restaurantes situados en la planta baja y en la entreplanta. Ofrecen cocina francesa e internacional.