The last complete renovation of the hotel was in 2005. It possesses the atmosphere of a family-run hotel in the middle of the city. Like facilities there is a lobby, an elevator that connects the 7 floors and furthermore an open-air restaurant and wireless LAN with internet access in the lobby.

It is located right in the centre of Dusseldorf, between Koenigsallee, the Old Town and the main railway station. Only a few metres away from the hotel the guests will find the metro station from where they can easily reach the exhibition ground, the airport and the Hauptbahnhof.