When making a booking, you will need to advise your Eurostar details and your London City Hotel details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. It's that easy! Passengers need to be checked out and waiting by the concierge desk in their hotel lobby at confirmed pick up time - 2 hours prior to their train departure time. When picking up from private addresses your driver will ring the buzzer or a contact number whichever is required.

Not Included

Gratuities

Additional Information

• Specialized infant seats are available
• Suitable for all physical fitness levels
• CORONAVIRUS (COVID-19) Procedures: As a family run provider of transfer, chauffeur and site seeing services. City Transfers is committed to your safety in the new normal and that of it’s driver team. To that end, we have implemented the following measures: • Daily health checks, all drivers will take temperature tests and check for symptoms daily before beginning shifts. We request that passengers similarly ensure that they are asymptomatic before travelling with us. • Chauffeurs will greet guests verbally instead of a handshake, they will still offer to assist with luggage but will sanitise handles after handling. • All drivers will wear masks and hands will be sanitised regularly before, during and after / in between services. • Passengers must wear face masks at all times. • The front passenger seat alongside the driver will not be available for travellers use. • Drivers will wipe external and internal door handles after every trip. • Drivers will have sanitiser (60% + alcohol) and / or wipes available at all times. • Drivers will turn aircon and ventilation to circulate external air not internal air
• The brand of vehicle used will vary.
• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
• This transfer does NOT service hotels in the Docklands area.
• Luggage Restrictions: Large items such as skis, surfboards, wheelchairs (excluding foldable) & golf bags are not permitted under any circumstances. Likewise, any excessive luggage requirements of more than airline standard of 1 suitcase and one carry on per passenger should be checked with Airport Transfers at time of booking.
• Face masks required for travellers in public areas
• Face masks required for guides in public areas
• Hand sanitiser available to travellers and staff
• Social distancing enforced throughout experience
• Gear/equipment sanitised between use
• Transportation vehicles regularly sanitised
• Guides required to regularly wash hands
• Strict Coronavirus (COVID-19) procedures will be adhered to including face masks, sanitisers, Social distancing, and partitions where available (see Additional Info for more details)

Tickets

*Mobile or paper ticket accepted
*One per booking

Prices

* Per Person

Adult : from 0 to 99 : from 1 to 6 Persons

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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