There’s nothing ordinary about the story of the post! From five-wheeled cycles and the first ever stamps to Mail Rail, a hidden underground train ride, discover five centuries of communications history, as seen through the eyes of the iconic postal service.

Additional Information

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Service animals allowed
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• All areas and surfaces are wheelchair accessible
• Suitable for all physical fitness levels
• Children must be accompanied by an adult
• Wheelchair accessible (excluding Mail Rail Ride)
• Gender-neutral accessible toilets
• Changing Places facility
• Guests must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps.
• All spaces in The Postal Museum have step-free access. All spaces in the Mail Rail building have step-free access, except for the ride. Visit the museum website for full details of accessibility at the museum, including resources for autistic visitors and an audio described introduction the museum.
• Face masks required for travellers in public areas
• Face masks required for guides in public areas
• Hand sanitiser available to travellers and staff
• Social distancing enforced throughout experience
• Regularly sanitised high-traffic areas
• Gear/equipment sanitised between use
• Transportation vehicles regularly sanitised
• Guides required to regularly wash hands
• Paid stay-at-home policy for staff with symptoms
• Contactless payments for gratuities and add-ons
• One-way systems Mail Rail has been adapted to meet Covid-safe guidelines Interactives have been adapted to be touch free where possible We’ve been certified Good to Go! See full details on their website - https://www.postalmuseum.org/visit-us/

Logistics Instructions

Special Instructions :
Start your visit at the Mail Rail entrance. Please ensure you arrive at least 15 minutes before the end of the Mail Rail timeslot shown on your ticket. Failure to arrive on time may result in being unable to ride Mail Rail.

Visit the Exhibitions after your ride. There is a one-way route in operati

Tickets

*Mobile or paper ticket accepted
*One per booking

Prices

* Per Person

Child : from 3 to 15 : from 0 to 7 Persons

Adult : from 16 to 24 : from 0 to 7 Persons

Adult : from 25 to 99 : from 0 to 7 Persons

Cancellation Policy

All sales are final. No refund is available for cancellations.

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