At this hotel, guests can choose from a variety of high-comfort deals and combine high-class rooms with the ultimate city experience. The air-conditioned hotel consists of a total of 123 rooms and suites. Guests are welcomed into a lobby with 24-hour reception and check-out services, while other on-site amenities include a hotel safe, currency exchange facilities, lift access, a café, bar, restaurant, conference facilities, WLAN Internet access, room service, laundry service (for a fee) and a car park.

The hotel is located in the lively north-eastern part of Bangkok city centre, just 5 minutes away from the Royal City Avenue nightlife, with numerous bars, restaurants and nightclubs. Bangkok Hospital is also nearby and there is immediate access to the Bangkok Expressway, via which guests can reach Suvarnabhumi International Airport in about 20 minutes. Don Mueang International Airport is approximately 22 km away.

An American breakfast buffet and daily lunch buffet are served at the Gondola Restaurant. Guests may also enjoy snacks and draft beer in the Cityview Poolside Bar, located on the 5th floor. Lunch is also available á la carte and from a set menu. Dinner with live piano is offered in the Piano Lounge, while Bake and Cake offers daily fresh homemade bakery goods and a selection of wine from their wine cellar. Dinner is served á la carte, from a set menu and in buffet style.