This first-class city hotel, which was refurbished in 2007, offers a total of 200 rooms including 4 distinct guestroom categories: Delta, Premier, Deluxe and Signature Club. The air-conditioned hotel offers 24-hour reception with 24-hour check-out service, currency exchange service, cloakroom, lift access, shop, pub, restaurant, car park and kids' club. The hotel also provides a business centre with complimentary high-speed Internet, office supplies, PC, printer and fax machine/photocopier for guests' use. In addition there is a laundry service, room service, concierge service and a complimentary luggage storage and safety deposit box. This hotel participates "Green Partnership Program". The lobby is medium in size and is a bright, boutique style area with comfortable seating areas.

This hotel is set in historic surroundings, yet is right in the centre of the business district. It is directly connected to a multitude of restaurants and entertainment venues via an indoor, climate-controlled walkway. The hotel is also just a block away from the friendly, exuberant waterfront. The public gardens are a 20-minute walk away, the Citadell Hill National Historic Site is just a 10-minute walk away and the Maritime Museum of the Atlantic is just 3 minutes away on foot. The Martock skiing region is 45 minutes away by car, while Point Pleasant Park is 10 minutes away by public transport. Public transport connections can be found right outside the hotel.

A continental breakfast buffet is served in the mornings. Lunch and dinner are offered either as a buffet, à la carte or as a set menu.