This city hotel was completely modernised in 2004 and comprises a total of 245 rooms, of which 28 are suites. Facilities include an air-conditioned foyer with a 24-hour reception desk, a safe, a currency exchange, and a lift. Dining options include a stylish à la carte restaurant with a non-smoking area and highchairs for children, and 2 bistro bars. A range of conference facilities are available for business guests. In addition, guests can take advantage of the hotel room and laundry services. There is also a doctor on call. For younger guests there is a kids' club. Guests may park in the underground car park (charges apply).

A leisurely stroll from the Holiday Inn Hotel & Suites Vancouver Downtown brings guests to bustling shopping districts, trendy restaurants, magnificent waterfront, cultural attractions and so much more.

The restaurant is open for breakfast, lunch and dinner. A hearty breakfast buffet is served every day. Children under the age of 12 eat free when accompanied by an adult.