This city hotel features 69 elegantly-appointed guest rooms, all equipped with the many conveniences that have become synonymous with the Best Western name. It is air-conditioned and has a lobby with a 24-hour check-in/check-out service, hotel safe, currency exchange facility, lift access, café, kiosk, mini-supermarket, restaurant, Internet access, as well as room and laundry services. A parking garage is available to guests arriving by car.

This hotel is located in the historic Mount Pleasant area of Vancouver, just minutes from downtown and many of the city's exciting venues and attractions. Links to public transport can be found adjacently. Central Station (bus and train) and Skytrain station are both less than 15-minutes' drive away. The Pacific Centre shopping centre, Granville Island, Gas Town, Chinatown and Queen Elizabeth Park are all about 15 minutes away on public transport.

The hotel offers a complimentary continental breakfast. There is a restaurant, The Salt and Pepper Grill and Lounge, located directly next to the hotel and is open for breakfast, lunch, and dinner daily from 7:00am to 9:00pm. Hotel guests receive a 10% discount with room key (please present room key before ordering).