Built in 1992, this luxury hotel was renovated in 2006 and includes a total of 68 rooms, including rooms accessible to persons with disabilities. Amongst the facilities count an elegant foyer with a 24-hour reception desk, a safe, a currency exchange, a cloakroom and a lift. The lobby bar, Bonsai restaurant and El Mandarin café, where guests are able to enjoy their favourite drink with live music and satellite TV, are all particularly inviting. Guests are also able to take advantage of the room service, laundry service, dry cleaning, ironing and sewing service as well as the luggage storage, babysitting service, pet supervision, clothes and smoking jacket rentals, a wake-up service, transport service, a car park, a valet parking service and car rental. Business guests are also offered a banquet service along with rental of audiovisual equipment. A private security service watches over the hotel 24 hours. Express check-out is also possible.

This exclusive luxury hotel lies in the leisure centre of Puebla just a few minutes walk from the centre where guests will discover a selection of shops, bars, restaurants and nightlife venues. Guadalupe and Loreto as well as Angelópolis shopping centre lie around 4 km away. In addition, Benito Juarez airport is roughly 130 km from the hotel.

The hotel restaurants serves various national and international specialities. Bed and breakfast may be booked, as well as lunch and evening meals, from the à la carte menu.