This city hotel is set in a residentially styled building, which offers a refined elegance. The 6-floor establishment seeks to fuse a resort ambience with traditional Thai architecture in all areas, and features a beautifully muralled lobby with high ceilings as well as facilities including a 24-hour reception and check-out service, a hotel safe and currency exchange facilities. The establishment is fully air-conditioned and comprises a total of 353 guest rooms and suites. There is a terrace offering a lush tropical feel, and facilities include lift access, a newspaper stand, a hairdressing salon, cafés, bars and restaurants, conference facilities and WLAN Internet access (fees may apply). Room and laundry services are provided, and guests arriving by car can leave their vehicles in the nearby car park. The lobby is very large and offers quiet luxury. A feature of the lobby is a sweeping staircase to the 1st floor where guests encounter an example of the finest Thai art on silk. An exceptional painting feature luxurious Thai art on the ceiling and helps to extend the deluxe feeling to visitors.

This city hotel enjoys a central location on Rajadamri Road, one of Bangkok's most famous boulevards. The street links the city's main business, entertainment and cultural districts with exclusive world-class shopping venues, such as Siam Paragon, Central World Department Store, Peninsula Plaza, Gaysorn Plaza and Amarin Plaza, as well as with hospitals such as Bumrungrad and Bangkok Nursing Home. The establishment also lies opposite the Royal Bangkok Sports Club, and is within comfortable walking distance of the nearest sky train station, Rajadamri. Don Mueang International Airport and Suvarnabhumi Airport are approximately 30 and 42 km from the accommodation respectively.

An international à la carte breakfast is served in the lobby and an international buffet breakfast is served in Parichart Court at Madison and Aqua. Lunch and dinner are available in all restaurants, with Italian cuisine on offer at Biscotti, Japanese at Shintaro, Thai at Spice Market, steak and seafood at Madison and international snacks at Aqua. In addition, a Sunday brunch is served in Parichart Court at Madison, Aqua and Spice Market.