The hotel features air conditioning, a lift, a bar, a restaurant, conference facilities and a business centre, room and laundry services, garage parking and a hairdressing salon. Comprising a total of 142 guest rooms, the hotel welcomes guests in a lobby with 24-hour reception and check-out service. Further facilities on offer to guests include a hotel safe and WLAN Internet access.

The hotel is located in the exclusive neighbourhood of El Prado, near the best shopping centres and clinics in the city. Links to the public transport network are on the hotel's doorstep and the beach is some 8 km away.

A breakfast buffet is served each morning, whilst lunch and dinner are offered from set menus and à la carte.