Guests are personally greeted by the hotel's lobby ambassador and doorman with their warmest smile and unique warm welcome. The hotel is an urban resort which offers 502 guestrooms and is ideal for business travellers and holidaymakers alike. Facilities on offer to guests include air conditioning, a lobby area with a 24-hour reception, hotel safe, currency exchange facility, lift, hairdresser and a restaurant. Guests may take advantage of the conference facilities and WLAN as well as the laundry service and there is parking for guests arriving by car. And for those who fancy a night out, the babysitting service will take care of the kids whilst guests head for a night out at Bangsar, the hottest night spot only a 10-minute drive away. Medium sized with a lot of seating areas. The floor is marble and colours used are browns and cream.

This hotel is located in the heart of the prestigious district of Subang Jaya. Strategically situated within the commercial hub of Malaysia, it lies just 35 minutes from the new Kuala Lumpur International Airport via the Expressway and Kuala Lumpur City. The hotel is also close to many tourist attractions including the Sunway Lagoon Water Theme Park, the renowned Blue Mosque, the National Zoo, Fireflies Park, Royal Selangor Visitor Centre, the Formula One Sepang Circuit, and much more. Shoppers can take the complimentary hotel shuttle to Subang Parade and Sunway Pyramid Shopping Mall, just 5 minutes from the hotel.

The Terazza brasserie is located on ground level. This distinguished restaurant is set in a Mediterranean environment overlooking the beautiful landscaped swimming pool and marquis lawn and serves international cuisine.