The city hotel offers a total of 150 rooms spread over 8 floors, which includes disability-friendly facilities. Also on offer are meeting and conference facilities for 20 to 200 persons. In the entrance hall of this air-conditioned establishment, guests will find a reception desk manned around the clock, a hotel safe, a currency exchange facility, a cloakroom and lifts. Furthermore, it offers guests a café, a restaurant serving specialities, a bar/ restaurant with 2 TV screens and a lobby bar. Public Internet access (WLAN), PC rental, fax and dual-language secretarial services, room and laundry services, a taxi call service and serviced parking as well as a childcare options complete the range of services offered.

This hotel is located in the commercial district of Mexico City, only around 8 minutes from the World Trade Centre. Around the hotel guests will find diverse shopping venues, cultural programmes and events, conference centres and governmental buildings. It is approximately 10 minutes from here to the Zona Rosa. The San Antonio underground station is around 1.2 km from the hotel and it is approximately 1.7 km to the Taxqueña bus stop. The international airport is 20 km away.

In the El Canciller restaurant guests have the chance to choose between a selection of Mexican specialities. Breakfast is offered to guests every morning. Lunch and dinner may be taken à la carte, lunch may also be taken as a set menu.