This city hotel has 144 comfortable rooms and executive suites, a business centre with meeting rooms and conference facilities, a restaurant, café, lobby bar and pub, all with an excellent standard of service. Guests of the air-conditioned establishment are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe, lift access, a children's playground, kids' club, Internet access, and room and laundry services. Guests arriving by car can leave their vehicle in the hotel car park.

The hotel is only 5 minutes from the residential, commercial and financial centre of Metepec, with several alternative routes to Mexico City, Morelia and Queretaro. The hotel is strategically located in the industrial area, opposite the Nestlé plant and a few metres from the Daimler Chrysler plant. There are numerous restaurants, bars and shopping opportunities in the area. The hotel is 20 minutes from Toluca 2000 Industrial Park and the international airport, whilst Santa Fe, the most important corporate area in the country, is 40 minutes away.

The hotel serves a continental breakfast buffet, whilst both lunch and dinner are available à la carte, from a set menu and in buffet form.