Occupying the site of a 19th century palace, this hotel retains its original atmosphere but with a fresh, eclectic spirit. There are fine restaurants by the quayside, a lobby bar and lounge, hotel shops and a hairdressing salon. In addition to a lobby with 24-hour reception and check-out services, the air-conditioned establishment offers a 24-hour business centre with conference facilities, a babysitting service on request (local charge), a hotel safe, currency exchange facilities, a cloakroom and lift access to the 170 guest rooms. An auditorium, children's playground, cafe, bar and pub are also provided. Guests may also take advantage of the wireless Internet access, room and laundry services (fees apply for both), a car park and garage, and a bicycle hire service.

The charming city hotel enjoys a spectacular location on the European side of the Bosphorus with views across to the Asian side. The trendy Ortakoy Square is approximately 1.5 km to the north along the Bosphorus, while Taksim Square and the nightlife of Beyoglu are 3.5 km away. The must-see attractions at Sultanahmet are about 6 km from the family-friendly business hotel. Guests will find links to the public transport network in the immediate vicinity to take guests to the Blue Mosque, Topkapi Palace, Hagia Sofia and Nisantasi in around 10 minutes, Dolmabahce Palace in roughly 5 minutes and the spice market in approximately 25 minutes. The restaurants, bars and shops in Ortakoy are approximately 1.5 km from the historical hotel. Istanbul-Ataturk airport is around 25 km from the design hotel and Istanbul-Sabiha Gokcen airport is roughly 40 km away.

A buffet breakfast is served each morning.