Established in 2003, this hotel offers a total of 189 rooms including 21 suites and 2 wheelchair-accessible rooms spread over 7 floors. Facilities within this air-conditioned hotel include a foyer with a reception desk, a lift, a hire safe, a lift and a cloakroom. Additional facilities include a breakfast room and three conference rooms. A public Internet connection and a WLAN access point are also available. There is also an air-conditioned à la carte restaurant. Room and laundry services can also be taken advantage of, as well as a doctor on call and a laundrette. Those arriving by car may take advantage of the car park.

This hotel lies close to the Volkswagen offices and key industrial parks such as Finsa. The hotel is only a few minutes on foot from the bar Tres Carabelas, the historical centre as well as the financial and commercial zone of La Paz and Juarez Avenue. The hotel is also situated close to a selection of restaurants and nightclubs. Various shopping venues, a bus station, the centre of Puebla and Zócalo (the square) can also be found within 4 km of the hotel. The tourist centre of Cholulat is about 8 km away, whilst African Safari is roughly 20 km from the hotel. Huejotsingo airport is approximately 25 km away.

Guests are able to serve themselves breakfast from the continental buffet.