This is the most authentic and original luxury open-air design hotel, with just 32 suites. Guests are welcomed into a lobby with 24-hour reception and 24-hour check-out services. Amenities at the hotel include currency exchange facilities, the Dasheene Restaurant, a concierge and a complimentary beach shuttle. Guests can take advantage of the hotel's laundry service and, for an additional fee, they can use the on-site Internet access.

The hotel is located near Castries in the southwest of St Lucia, approximately 1.5 km from the Caribbean Sea and its beaches. The ultimate rainforest hideaway, it is situated 1,100 feet above sea level. Hewanorra International Airport is 15 km from the hotel.

The hotel serves a continental breakfast and guests may choose their dinner from the à la carte menu.