The hotel fulfils its guests' highest expectations. It includes 220 guest rooms and offers a range of services with recently renovated facilities. These include complimentary safes, a currency exchange, tickets for all kind of events and performances, transport and excursions, as well as parking, WLAN, a business centre, TV with a pay-per-view option, a café, a bar, a restaurant and much more. Use of the Internet access and the garage incurs an additional fee. The new business centre is equipped with computer facilities that enable guests to work in a Windows environment with broadband Internet access, plus printing capabilities, in addition to the fax and photocopying services. Medium in size and decorated in a traditional Spanish style. Here you can also find a bar and comfortable seating area comprised of chaise longues.

This hotel lies right in the centre of Madrid between Gran Vía, Plaza del Callao and Puerta del Sol. It enjoys a stunning location, surrounded by plenty of entertainment opportunities such as cinemas, theatres and tourist attractions. Plaza Mayor, Plaza de España and Plaza de la Cibeles all lie close to the hotel.

Various types of breakfast are offered, from buffet to light, tasty continental breakfasts.