The city hotel offers a superior level of service and amenities including 24-hour room service. The establishment is air-conditioned and guests are welcomed into a lobby with 24-hour reception and 24-hour check-out service. Facilities at the hotel include a hotel safe, currency exchange, cloakroom and lift access. Internet access is also available and those arriving by car may park their vehicles in the hotel's garage. Many of the elegantly furnished guest rooms offer arresting views of Mount Ararat or Republic Square, and dining takes on many dimensions, from the fine Italian fare at Cucina to exotic middle eastern cuisine from Armenia at the brasserie. Guests can also enjoy a drink at the bar. The hotel offers generous event space that can host a romantic wedding or dynamic meeting in 7 rooms totalling 1,152 square meters in size. Guests are welcomed in a grand spacious lobby.

The hotel is located on Republic Square, the business and cultural centre of Yerevan, which features restaurants, bars, pubs, shops and links to the public transport network within approximately 200 m of the hotel. It is a 10-minute drive from the hotel to the airport.

Guests are offered a complimentary breakfast. Lunch and dinner are served à la carte.