Renovated in 2004, this city hotel is spread over 18 floors and comprises 197 rooms, of which 18 are suites. Facilities on offer include a foyer with a 24-hour reception desk, a safe, and a lift. Dining options include a cosy bar and a stylish à la carte restaurant, while business guests may make use of the business centre with a range of modern conference facilities. Guests may also make use of the laundry and room services around the clock, and parking spaces are available for those arriving by car.

This hotel is located directly in Vancouver city centre, about one minute on foot from the Pan Pacific Mall and its countless shops and entertainment venues. Famous attractions of the city, such as Gastown at the heart of Vancouver's old town, Chinatown, or the Art Gallery are all also only a few minutes' walk from the hotel. Guests will reach the railway and bus stations in about 10 minutes by public transport. The city airport lies some 15 km to the south of the centre, and can be reached in around 30 minutes.

Breakfast is served every morning. Lunch and dinner may be taken à la carte or as a set menu. In addition, the hotel caters for guests with special dietary requirements.