The design hotel has 58 rooms with the largest capacity of accommodation in the area and excellent facilities, showcasing modern excellence and luxury. Guests are welcomed in a lobby with 24-hour reception and check-out services, a hotel safe, bar, cloakroom and lift access. There is also a restaurant with international cuisine, as well as a children's playground, kids' club, cafe and pub. Surrounded by forests and a natural waterfall outside the restaurant, the hotel also offers rooms for conventions and social events. Guests may also make use of the WLAN Internet access, room and laundry services, and a car park.

The family-friendly business hotel is within walking distance of the main entrance road to Valle de Bravo, and approximately 3 km from the resort itself where guests will find restaurants, bars, nightlife, shops and a lake. Guests will find links to the public transport network just 100 m from the conference hotel and the bus station is around 3 km away.

A continental breakfast buffet is served each morning and lunch and dinner are available as a buffet, set menu or à la carte.