Renovated in 2006, the hotel comprises a total of 78 rooms spread across eight floors. Facilities on offer include a reception desk manned around the clock, a safe, a currency exchange facility, a cloakroom, and lift access. In addition, guests may take advantage of the ""San Leonardo"" restaurant with its Kids Eat Free programme, the ""Don Porfirio"" lobby bar, the café, the babysitting service, the launderette, and the room service. Business visitors can use the business centre with its photocopier, Internet connection, fax, and computers, and there is parking is available for those arriving by car.

This hotel is located only some 200 m from the centre of Puebla and is built in the colonial style. Guests will find the tourist centre with its restaurants, the Zócalo, Los Sapos, and the congress centre within a radius of about 400 m. It is approximately 700 m to the ""Estrella Roja"" bus station, around 1.5 km to the African Safari Park, 2 km to Angelopolis, and a good 30 km to Hermanos Serdan airport.

Guests may serve themselves at the breakfast buffet. Dinner may be taken either à la carte or alternatively chosen from a set menu.