This is a full service hotel which was renovated in 2009 and which has a contemporary atmosphere. It offers a total of 173 rooms. Facilities at this air-conditioned establishment include a lobby with 24-hour reception and check-out services, lift access, a newspaper stand, café, bar and restaurant. Conference facilities and Internet access are also available. Room service, a laundry service, a car park and garage (a secure, underground lot with self-parking) are available for additional fees.

This hotel is located across the street from the Oregon Convention Center, within walking distance of Lloyd Center Mall, the Rose Garden Arena, Memorial Coliseum and some of Portland's best restaurants and entertainment. Across the street is the MAX light rail system, providing a free 5-minute service to downtown Portland, as well as a one-way service from Portland International Airport for a minimal fee. Portland State University, Oregon Health Science University, the Expo Center and Emanuel Hospital are also just minutes away from this property. The Greyhound Bus Station and Union Railway Station are both around 5 minutes' drive away. Other attractions in the city include Oregon Zoo, the World Forestry Center and Portland Japanese Garden, which are roughly 10-12 minutes' drive away. Guests can reach Mt Hood National Forest and the Mt Hood Meadows Ski Resort in around a 60-minute drive, or the sea at Cannon Beach in around 90 minutes. Lake Vancouver is about 25 minutes' drive away.

Café Ten-21 is a casual lobby restaurant and offers casual dining in a relaxed atmosphere. It opens for breakfast, lunch and dinner. A top-floor lounge offering views of downtown is the Windows Lounge, which opens from late afternoon until late evening.