The establishment embodies the oriental charm of its authentic palace with carved wood, frescoes made of zellige mosaic and old columns. Since time keeps doing its work, today's materials and colours also add to the decor of former times. Comprising 4 bedrooms and the Suite Royale, the establishment features a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom, a TV lounge and room service. For additional fees guests may make use of the laundry service, car park and bicycle hire.

The property is situated in the heart of Marrakech's fascinating medina, about 10 minutes from the souks and the Djemaa el Fna square, next to the Saadian tombs in the Kasbah district. The bus and railway stations are around 2 km away and Marrakech-Menara Airport is located at a distance of approximately 5 km.

Guests have the opportunity to taste excellent Moroccan specialities on the patio or terrace. All foodstuffs are fresh. Breakfast is served each morning. Lunch and dinner are offered from set menus, whilst dinner may alternatively be selected à la carte.