This family-friendly city hotel is housed is a building dating back to 1948, which was renovated in 2007, and comprises a total of 182 rooms including 2 suites and 4 junior suites. It is ideal for business travellers and holidaymakers alike and the wide range of facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, lift access, a cafe, a bar and a restaurant. There is satellite TV access, and business travellers will appreciate the conference facilities, WLAN Internet access and long distance telephone service. Guests may also take advantage of the room and laundry/dry cleaning service and there is a spacious parking area with capacity for 100 cars.

This hotel is in the immediate vicinity of restaurants and nightspots and 10 minutes' walk from bars and pubs. Lake Chairel is 15 minutes on foot and it is 20 minutes' walk to Ciudad Madero and CAT public transport links. The establishment is 10 minutes' drive from the historical centre of Tampico (taxi rank on the hotel doorstep) and 20 minutes by car from Miramar and its beaches. The airport is just 8 minutes' drive from the hotel.

Guests are served a continental breakfast and the midday and evening meals may be enjoyed à la carte.