Built in 1993, this hotel comprises a total of 114 guestrooms; facilities include a foyer with a 24-hour reception desk, a safe, a cloakroom and a lift in addition to conference rooms, a doctor on call, a launderette (dryers also available), souvenir shops, a babysitting service and room and laundry services. There is car parking for those arriving by car. Dining options include a café, a bar and a restaurant: international dishes are on offer in the comfortable, fresh ambience of the Gala restaurant whilst Cazadores bar offers a bohemian style and live music.

Located in the Boca del Río in the state of Veracruz, this hotel is surrounded by tourist attractions. It is about 5 minutes to the World Trade Centre and a selection of restaurants, pubs and nightclubs lie a stone's throw away. Veracruz is approximately 5 km from the hotel and the international airport may be reached by car in some 20 minutes.

Breakfast may be selected from an ample buffet; lunch and the evening meal can be taken à la carte whilst dinner may alternatively be chosen from a menu. Specific dietary requirements may be catered to.