The business hotel features modern facilities such as meeting rooms, a business centre, and laundry and dry cleaning (fees apply) - all with excellent service. The air-conditioned hotel offers 137 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, cloakroom and lift access. Further facilities include a TV lounge, breakfast/dining room, WLAN Internet access, room service and a car park.

The city hotel is located in the financial and commercial centre of Chihuahua, with excellent access routes to the main sites of interest, surrounded by shopping centres, restaurants, bars and nightlife. Guests will find links to the public transport network and the bus station within a 2-minute walk of the hotel, and Estancion Chepe train station is around 6 km away. Chihuahua's historical centre is approximately 5 km from the hotel and other nearby places of interest include Quinta Gameros and the Pancho Villa Museum (both 6 km away), as well as the Nombre de Dios grottos (15 km).

A breakfast buffet is served each morning and guests may select their lunch from a set menu.