This 8-storey hotel comprises a total of 81 guest rooms and suites, and features Mexican architecture. Fully air-conditioned, the establishment welcomes its guests into a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and a cloakroom. On-site facilities include lift access, a café, pub and restaurant, a tobacconist, television in public areas and a babysitting service. Business travellers will find conference facilities and a business centre with executive assistance and fax and printing services, as well as computers and WLAN Internet access, on site. Room and laundry services feature and a car park is available for those arriving by car. The hotel also offers an airport shuttle service.

This city hotel is situated on the city's main avenue. It lies in the heart of the hotel and commercial zone, specialising in footwear and leather goods. The Polyforum is just 10 minutes away and the historical part of town is 2 km from the establishment. Nearby sites include the park (5-minute drive), the cathedral (8-minute drive), the shopping centre (10-minute drive), Plaza Mayor (15-minute drive) and the zoo (15-minute drive). Guadalajara is 65 km from the establishment and Bajío International Airport is some 25 minutes away.

There is a restaurant at the hotel, which serves a breakfast buffet and à la carte lunches and dinners.