This family-friendly city hotel comprises a total of 88 rooms, including 30 single rooms, 50 double rooms and 8 junior suites. Facilities include a lobby with 24-hour reception and check-out service, hotel safe, currency exchange, shops, a cloakroom and lift access. There is an on-site café, bar, pub and restaurant, and wireless Internet access is available. Furthermore, guests can take advantage of the on-site travel agency, the room service and the dry cleaning and laundry services (fees apply) that are provided. At each of the facilities, quality staff offer guests personalised attention. Guests arriving by car may leave their vehicles in the 24-hour car park and undercover parking garage.

The hotel is situated right in the heart of Mexico City, in the pink zone. It lies just a few metres from Paseo de la Reforma and Insurgentes Avenue and near to the most important financial and business district in Mexico. The location is ideal for tourists: colonial streets between downtown Mexico City and Chapultepec, the main cultural areas of this metropolis. The historical old town is approx. 5 km away, and public transport links are about 1 km from the hotel.

Breakfast is served at the hotel, and dinner is available à la carte or from a set menu.