This family-friendly hotel comprises a total of 434 rooms spread over 31 floors, including 10 elegant suites. Guests are welcomed in the inviting lobby with a reception desk open 24 hours, safes, a currency exchange, a lift and a cloakroom. Further facilities include a newspaper stand, a hairdresser, a nightclub, a bar, a café, a breakfast room and a restaurant. In addition, facilities include WLAN as well as a laundry and room service. There is a kids club for younger guests and those arriving by car may make use of the car park and the garage.

This hotel enjoys a great location in the heart of Vancouver, offering breathtaking views of the Burrard Inlet beach and the North Shore Mountains. A broad selection of shopping and entertainment venues can be found nearby on Granville Street. Guests will reach the nearest public transport in about 5 minutes on foot, the nearest railway station in 10 minutes. In addition, the nearest harbour tours are around a 15-minute walk away from the hotel also making it an ideal base from which to explore the famous sights of the city. The nearest ski slopes are around a half-hour drive from the hotel.

Guests can select their breakfast, lunch and dinner from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte. Furthermore, special dishes can be catered for.