The hotel has a cutting-edge design with all the comforts of home, including cable TV and free WLAN Internet access, delivered at a price that meets the most stringent of budgets. Renovated in 2009, this apartment hotel has 282 apartments in total. Guests are welcomed into a lobby with a 24-hour check-out service. Facilities at the hotel include lift access and those arriving by car may park their vehicles in the hotel's car park (fees apply).

The hotel is situated in one of London's most iconic areas, just a five-minute walk from Tower Bridge, positioned superbly to provide a convenient base whether guests are exploring the city as a tourist or visiting London on business. The City of London is less than 10 minutes' walk and tube links to the West End and the O2 Arena are also within a 10-minute walk. Approximate distances to airports in the region include Haverfordwest Aerodrome (135 km), London City Airport (12 km), London Gatwick (47 km), London Heathrow (32 km), London Luton (72 km), London Stansted (58 km) and Southampton (142 km).

The fully equipped kitchen ensures that if guests want to cook they can, or alternatively order in, or visit one of the nearby restaurants.