Renovated in 2007, this hotel comprises a total of 263 rooms, including 21 junior suites and 11 suites. An air-conditioned lobby await guests, offering a 24-hour reception desk, safes and currency exchange desk. Further facilities include a selection of shops, a hairdresser, a games room, a TV room, a public Internet connection, and a W-LAN access point. Dining options here include a café, a bar, an air-conditioned restaurant, a breakfast room, and a dining room. Several conference rooms are available for business guests, and younger guests can let off steam in the kids' club. Room and laundry services, as well as medical facilities, round up the services, and there is also a launderette available. Those arriving by car may make use of the hotel car park and garage. Very large in size with plenty of seating areas and offering refreshments to all guest on arrival.

This attractive hotel is located on the top of a hill, offering guests wonderful views over Acapulco beach and the Mexican Pacific. Bars and nightclubs are to be found within 3 km, and various shopping facilities are located about 20 minutes by car from the hotel. Guests will reach the centre of Acapulco in about 25 km, and the airport in only 1 km.

Guests may select their breakfast and lunch from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte. Furthermore, special dietary requirements can be catered for.