This all-inclusive hotel comprises 180 comfortable suites. Thanks to its strategic location, the hotel lies within easy reach of the most important and interesting locations of Acapulco, from the Convention Centre to the golf course. Hotel facilities include a safe, a currency exchange facility, lifts, shops, boutiques, conference and banqueting facilities as well as a kids' club. The dining area includes two restaurants; El Muelle lies right beside the beach and serves up fish and seafood, whilst the breakfast buffet is to be enjoyed at the La Brisa. Tops and Bikinis bars are also to be enjoyed close to the beach. Laundry and room services as well as medical services are available on site, as are wheelchair accessible facilities, a babysitting service, Internet access, a travel agency and transfer services.

The hotel lies in the Zona Dorada (shopping district) of Acapulco, just a few blocks from the Convention Centre. The hotel is also just a short distance from the shopping centres and famous nightclubs. Acapulco international airport is 16 km from the hotel.

The hotel features two restaurants. "El Muelle" located on the beach offering fish and seafood and "La Brisa" with a fresh decoration offering buffet breakfast. There are also two bars, "Tops" and "Bikinis" located near the beach.