The new, air-conditioned hotel has beautiful gardens and welcomes guests into a reception hall with 24-hour check-in and check-out service. There are 79 fully equipped rooms and a large convention centre with an area of more than 500 m2. Facilities include elevators, bar, café, restaurant, conference room, Internet access/WLAN, playground, garage and car park. Room and laundry services are on offer as well.

The hotel is located in the new business and commercial area of Alcalá de Henares, in close proximity to the department store El Corte Inglés and one of the newest and most important leisure areas, La Garena. Also, it is just 3 km from the centre of Alcalá and about 10 minutes from Barajas International Airport in Madrid.

A breakfast buffet is offered every day in the breakfast room, and a continental breakfast can be ordered from the café. In the hotel restaurant, lunch and dinner can be ordered as a set menu or à la carte.