This well-appointed, full-service hotel enjoys a quiet setting amid landscaped gardens. It is fully air-conditioned and features 193 spacious guest rooms, including 9 wheelchair accessible rooms and 2 suites. The hotel lobby includes a 24-hour reception desk with a 24-hour check-out service, a hotel safe and currency exchange facilities. There is a bar, a restaurant, conference facilities and Internet access (fees apply). For an additional charge guests can enjoy the room and laundry services and leave their vehicles in the hotel's own private car park. Medium-sized lobby, with a bar and lounge, and Places Cafe to the side.

This airport hotel is situated 15 km from the heart of Auckland city centre. The nearest bus stop is 200 m away and shops can be reached in 10 minutes. Nearby sights include Villa Maria Wine Estate (10 minutes by foot), Butterfly Creek Butterfly House (5 minutes by car) and Mount Smart Stadium (15 minutes by car). Auckland Airport is just a 5-minute drive away.

Places Café Restaurant is open for breakfast (buffet), lunch (buffet or à la carte) & dinner (buffet or à la carte), while the Oyster Bar is open nightly.