Behind the building there is a large outdoor car park and an underground parking garage. Facilities available to guests at the 31-room hotel include a lobby with 24-hour reception, lift access, a newspaper stand, bar, breakfast room and WLAN Internet access. The lobby is small.

The city hotel is located within walking distance of the city centre of Innsbruck, at the edge of a city park in a quiet district. Moreover, the hotel is not far from Innsbruck's convention and trade fair centre as well as various shopping facilities, bars and restaurants. Guests will find the train station and links to the public transport network approximately a 10-minute walk away and other nearby places of interest include the Golden Roof (1.1 km away), the Bergisel hill (4 km away), Innsbruck Alpine Zoo (1.5 km away) and Ambras Castle (3.5 km away). The ski area is around 44 km from the city hotel and Salzburg is roughly 185 km away.

A breakfast buffet is served each morning.