The city hotel is a fascinating and architecturally unique building. 35 individually furnished luxury suites take into account the different needs and personal tastes of guests. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and check-out services. Facilities include a hotel safe, currency exchange, cloakroom and lift access to the upper floors. The exclusive spa area offers the ideal setting for rest and relaxation. With its unmatchable event venues the establishment is a truly special place. Guests can enjoy luxurious comforts, outstanding cuisine at the café and restaurant and excellent wines from 6 distinguished cellars at the bar. Conference facilities are available to business travellers and guests can take advantage of the room and laundry services on offer. Internet access is also provided and those guests who are arriving by car may leave their vehicle in the hotel's car park (fees apply) or the garage.

The hotel is situated in the historical city centre, near to the Stadtpark, the pedestrian areas, the State Opera House, St Stephan's Cathedral, shopping areas, the main museums and historical buildings. Vienna Airport is approximately 25 km from the hotel.

The restaurant serves Austrian cuisine with international influences, business-lunch menus, seasonal specialities and every Sunday there is a free-flow champagne brunch.