In the heart of the Canadian Rocky Mountains, just a stone's throw from the town centre, this is the perfect accommodation for those who love to ski, hike, golf, bike, canoe, raft or fish in Canada's largest and oldest National Park. The Inn features 134 hotel cosily decorated rooms. Facilities include the Caribou Snow School, the Caramba restaurant, free high-speed wireless Internet access and a range of meeting rooms. Guests can also make use of the entrance hall with 24-hour reception and check out service, hotel safe, lift access, bar, room and laundry services and parking for those arriving by car. The lobby also features the Canadian Alpine Wall of Honour celebrating the achievements of the Canadian National Alpine Ski Team.

The hotel is close to downtown Banff and just a short walk from many of Banff's attractions, including the Fairmont Banff Springs hotel, Bow Falls, Cave and Basin National Historic Site and the Banff Upper Hot Springs.

The hotel provides a restaurant and lounge. The lively Italian restaurant draws a crowd for rotisserie meats, prime Alberta steaks, handmade pizza, and pasta. Open for breakfast and dinner with lunch and dinner service available in the lounge.